How does futureSME work?

The futureSME Transformation Process consists of three continuous phases where your business thinks, acts and reflects in an open and inclusive way.

This Transformation Process will build the core capabilities needed to adapt to an ever changing business environment. With these core capabilities in place, your business will demonstrate the characteristics of an adaptive enterprise.


While undertaking the Transformation Process, your business will be introduced to various tools including a Capability Diagnostic, Visual Strategy, Visual Management Systems and many other process specific tools to facilitate the transformation. These critical resources are all available on the main futureSME portal (


The benefits of the futureSME Transformation Process increases every time the cycle is repeated, which should occur about every 6 months. This continuous process will then ensure the common values of Thinking, Acting and Reflection are deeply and widely embedded in your business.

The Transformation Process can be delivered by accredited instructors either directly within your business or as part of a programme involving a group of companies.

How does futureSME work